13 شهریور 1402

زمان مورد نیاز برای مطالعه : 5 دقیقه

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This word or the same guarantee, which sometimes has something in common with the world of insurance and is mistaken, came into existence as one of the sales policies in industrial and production factories, especially automobiles and home appliances, and by using the psychological needs of humans for assurance and The pleasure of shopping secured its place. This is a very important question in the minds of most buyers, since when did the warranty start in the world? And since when was the buyer's right recognized by the device manufacturer? It is interesting to know that for the first time on July 20, 1776, the issue of guarantee was raised in the insurance law, but a decade later, in 1786, it became a law for the guarantee of merchant goods by Sir James Allen Park.

At the beginning of the presence of guarantee in the field of trade, this tool was used only to guarantee goods in the warehouse of ships and maritime trade, but after that and in the early 20th century, this tool was introduced to the land in addition to the seas, and with changes for products Daily and industrial human society was also applied on land.

Therefore, without doubt, considering the direct relationship between the production of products and guaranteeing their quality, the era after the industrial revolution should be considered the time of the emergence of the guarantee; Exactly when the products of the factories entered the market en masse and the manufacturers of goods used any way to find customers to sell their products. But with the passage of time, the law to protect the rights of buyers made this simple law, which means guaranteeing the quality and performance of factory products, become a little more specialized and precise.

Warranty and after-sales service unit of Pertosan Electric Industries Company; With the aim of satisfying customers as much as possible, it has the honor of serving respected customers.

Warranty period:

18 months replacement warranty for energy saving CFL bulbs

2-year replacement warranty for ultra-low consumption LED lamps

The warranty expiration date is engraved on the body of the lamps.

Warranty conditions:

The condition for accepting the lamp warranty is to use it in standard conditions.

If the lamp is used in harmonic conditions, it will not be covered by the warranty.

Applying unauthorized voltage (higher than the amount determined on the lamp body) also leads to a reduction in the life and burning of the lamp, and therefore this case is also one of the conditions of not accepting the warranty.

Physical defects and mechanical damage, such as hitting different parts of the lamp, which causes dents, breaks, or holes in the lamp body, will not be covered by the warranty.